The scheduled flights of Malaysia Airlines cover a wider network within and outside Malaysia. It also operates in Colombo. To offer excellent services and continuous support in the region, it has certain divisions including the Malaysia Airlines Colombo Office. This division comes with the commitment to provide fliers with maximum satisfaction through prompt solutions/reservations.
Malaysia Airlines Colombo Office Address and Contact Details
For their concerns, fliers can obtain essential contact details such as the address to connect with the Colombo Office of Malaysia Airlines.
|Malaysia Airlines Colombo Office Address:
|30, 1 Sir Razik Fareed Mawatha, Colombo 00100, Sri Lanka
|Malaysia Airlines Colombo Office Phone Number:
|Malaysia Airlines Colombo Office Email Address:
Malaysia Airlines Headquarters Address and Contact Details
The headquarters of Malaysia Airlines is responsible for managing operations at the global level. Essentially, it handles the travel processes and flight schedules. In addition, the members of this office keep a close check on the application of travel policies, guidelines, regulations, etc.
|Malaysia Airlines Headquarters Address:
|Malaysia Airlines, Administration Building, First Floor, South Support Zone, Kuala Lumpur International Airport (KUL), Sepang, Klang Valley Region, Malaysia
|Malaysia Airlines Headquarters Phone Number:
|+603 7843 3000
|Malaysia Airlines Email Address:
How Do You Contact the Malaysia Airlines Colombo Office?
Fliers can use one of the online or offline methods to get in touch with the Malaysia Airlines Colombo Office. Usually, online methods help deliver prompt solutions. When it comes to offline contact modes, these are the best to seek individual assistance. Depending on the needs and convenience, a flier can choose the ideal way to connect.
Contact Malaysia Airlines Colombo Office Online
Considering online methods, travelers can connect with the office of Malaysia Airlines in Colombo without any time restriction. Through this, they can approach the office members 24/7 for their doubts and concerns.
These online modes consist of the following:
- Contact Form: One can fill out a form to reach the members of the Colombo Office of Malaysia Airlines. To access the form, navigate the official website of this carrier.
- Social Media: This air operator has a solid presence on various social media channels. A passenger can contact the same to start a direct chat with the representatives of Malaysia Airlines in the Colombo Office.
- Self-Service Support: On the website of Malaysia Airlines, Self-Service Support is a dedicated feature for ticketing and refund matters. Fliers can fill out a form as per their queries to get professional solutions from the carrier’s Colombo Office.
Approaching the Colombo Office of Malaysia Airlines Offline
While traveling, in-person help can make the journey with Malaysia Airlines smooth. For this, flyers can contact the executives of this carrier on the call and at the office
- Phone Calls: To help Malaysia Airlines flyers better, phone numbers are available to speak to its Colombo Office. One can dial the same and obtain the necessary support.
- City Office: Malaysia Airlines has a division in Colombo to help its flyers. They can directly head to this office/information counter for further assistance.
Malaysia Airlines Colombo Office Response Time
Importantly, Malaysia Airlines is one of the responsive carriers. In certain instances, however, the representatives of the Colombo Office may require some time to answer the queries. The airline acknowledges all written complaints within 2 days (48 hours). When it comes to detailed responses, the airline can send the same within 5 working days after receiving a complaint/request.
Which Queries & Complaints Does the Malaysia Airlines Colombo Office Handle?
The representatives of the Colombo Office see to different travel queries/complaints brought forth by Malaysia Airlines passengers. This is a reliable division to notify about the ongoing issues and seek adequate solutions. Below are the complaints/queries that this office addresses:
- Baggage allowance
- Delayed/damaged/lost bags
- Flight status
- Delays/disruptions to flights
- Cancelled flights
- Refund status
- Travel classes
- In-flight services
- Pet travel
- In-flight entertainment
- Kids’ travel
- Group bookings
- Discounts and offers
- Seat upgrades
How to File a Complaint to the Malaysia Airlines Colombo Office?
Malaysia Airlines travelers can access web-based/offline methods to register their complaints at its Colombo Office. They can go to the office of the airline in this city. An efficient team is functional here. In case in-person visits are not possible, opt for social media and contact forms on the carrier’s website.
Follow up on Complaints
Heading to the Malaysia Airlines Colombo Office is the most convenient way to follow up on the issues one registers. Besides, one can rely on phone numbers, social media, or the city office to learn about a complaint’s status.
Share Feedback and Suggestions
This airline executes every possible measure at its end to help passengers have a memorable travel experience. Hence, Malaysia Airlines invites their feedback/suggestions. For this, it has a form available on its official website. Passengers can fill out the form and attach the necessary documents (if any) to help the Colombo Office improve its services.
Services and Information Provided by Malaysia Airlines Colombo Office
To offer satisfaction to each flier, the Colombo Office of Malaysia Airlines provides various services. These include booking tickets, accessing several airfares, learning the status of the flights, reserving holiday packages, and so on. This customer support division can offer service-specific details too. Fliers can count on the Malaysia Airlines Colombo Office to avail of the relating services and information:
- Route network information
- Cabin classes
- Airfaires and discounts
- Flight bookings
- Status of flights
- Booking management
- Check-in details
- Baggage information
- Ground transportation facility
- Group bookings
- Travel upgrades
- Lounge Access
- In-flight services
- Visa and immigration services
- Enrich Loyalty Programme
Location & Directions to the Malaysia Airlines Colombo Office
Using the map to find the locations of the Malaysia Airlines Colombo Office ensures the convenience of fliers. This useful tool can also help in knowing the geographical aspects associated with the location such as the distance, best route, etc.
Other Malaysia Airlines Offices
Other Malaysia Airlines offices are listed below across the globe:
- Malaysia Airlines Jeddah Office
- Malaysia Airlines Ho Chi Minh City Office
- Malaysia Airlines Denpasar Office
- Malaysia Airlines Darwin Office
- Malaysia Airlines Stockholm Office
- Malaysia Airlines Chittagong Office
- Malaysia Airlines Brisbane Office
- Malaysia Airlines Begumpet Office
- Malaysia Airlines Bandung Office
- Malaysia Airlines Bali Office
- Malaysia Airlines Auckland Office
- Malaysia Airlines Amsterdam Office
- Malaysia Airlines Manila Office
- Malaysia Airlines Jakarta Office
- Malaysia Airlines Senai Office
- Malaysia Airlines Adelaide Office
- Malaysia Airlines Yangon Office
- Malaysia Airlines Sydney Office
- Malaysia Airlines Singapore Office
- Malaysia Airlines London Office
- Malaysia Airlines New Delhi Office
- Malaysia Airlines Chennai Office
- Malaysia Airlines Beijing Office
- Malaysia Airlines Bangkok Office
- Malaysia Airlines Kuala Lumpur Office
- Malaysia Airlines Los Angeles Office
- Malaysia Airlines Hanoi Office
- Malaysia Airlines Subang Office
- Malaysia Airlines Kathmandu Office
- Malaysia Airlines Kota Bharu Office
- Malaysia Airlines San Francisco Office
- Malaysia Airlines Alor Setar Office
The Colombo Office of Malaysia Airlines contributes to memorable travel experiences for fliers. The members of this office guide them throughout their journeys. Additionally, it offers the ease of reserving services and using convenient contact modes to fulfill the travel needs of every individual.
What is the location of the Colombo Office of Malaysia Airlines?
Malaysia Airlines Colombo Office is located at 30, 1 Sir Razik Fareed Mawatha, Colombo 00100, Sri Lanka.
What is the Malaysia Airlines Colombo Office Phone Number?
Fliers who are in Colombo can dial +94117711577 to connect with the city office of Malaysia Airlines.
Can I connect with the Malaysia Airlines Colombo Office 24/7?
Yes, one can contact the Malaysia Airlines Colombo Office 24/7 via Facebook, Twitter, Instagram, etc.
Does the Malaysia Airlines Office in Colombo book reservations?
The Colombo Office can assist with Malaysia Airlines individual and group flight reservations.
How to locate the Malaysia Airlines Office in Colombo?
One can use the map to find the location of the Colombo Office of Malaysia Airlines.