The Air Serbia Split Office operates in the region to ensure a pleasant travel experience. This division comprises professionals who are apt and skilled in handling flight reservations and management queries. They are capable of promptly resolving travelers’ concerns/complaints. A traveler can reach out to this proficient team of officials through different official methods such as calling and mailing. One can further visit the Split Office of Air Serbia for professional assistance.

Air Serbia Split Office Address and Contact Information

A flier must keep the Air Serbia Split Office address, phone number, and additional information readily available. These details are particularly useful for fliers when encountering any issues while booking tickets or modifying their reservations.

The details one requires to contact the Split Office of the airline are as follows:

Air Serbia Split Office Address:
Cesta Dr. Franje Tuđmana 1270, 21217, Kaštel Štafilić, Croatia
Air Serbia Split Office Phone Number:33 1 78 900 459
Air Serbia Split Office Email ID:guest.support@airserbia.com.

Air Serbia Headquarters and Contact Information

For general queries, one can go to Air Serbia’s Split Office. In the case of specific issues, fliers can approach the team members available at the airline’s headquarters. A core team operates here to handle queries beyond general ones and offers satisfactory responses/information.

In order to get in touch with the Headquarters of Air Serbia, the following contact information is vital:

Air Serbia Headquarters Address:
Air Serbia, Jurija Gagarina 12, 11070 Novi Beograd, Serbia
Phone Number:0800 111 528, +381 11 311 21 23
FAX Number:NA
Email ID:callcenter@airserbia.com
Working Hours:Monday to Friday: 09:00 A.M. to 05:00 P.M. 

Which Complaints Does the Air Serbia Split Office Handle?

The Split Office of Air Serbia makes the best effort to resolve different travel complaints of flyers. The experienced officials are efficient enough to address every doubt and complaint within the decided timeframe. Pre or post departure/arrival concerns are part of their forte.

In the view of specialization of this division, Air Serbia’s Split Office is capable of managing the following complaints:

Seat reservationIn-flight servicesIrregularities with baggage
Flight statusLost or damaged baggageSpecial services
Manage reservationsDelayed baggagePet travel
Seat upgradesExtra baggage allowanceUnaccompanied minor travel
Fare choicesAirport check-inLoyalty program
Flight scheduleWeb check-inLounge access

How Do You Report Complaints to the Air Serbia Split Office?

Multiple quick and easy methods are accessible to file a complaint with the Air Serbia Split Office. These involve an online mode inclusive of mailing and offline methods comprising calling and visiting this office. These modes are reliable when passengers want to explain their ongoing concerns and receive proper solutions.

Here are the steps or guidelines that a passenger must follow while contacting the Air Serbia team through the accessible modes:

Method 1: Through Phone Calls

The Air Serbia Split Office phone number is available for domestic as well as international travelers. They can report the issues keeping in mind the following:

  • Travelers must obtain the official contact numbers of Air Serbia to speak with the officials.
  • Elaborate the issue to the officials.
  • They will ask the travelers to share their personal details and supportive documents.
  • Afterward, travelers must ask the Air Serbia executives about the turn-around time.

Method 2: By Sending Emails

A flier can send his/her queries in an elaborate form through an email. For this, it is essential to have an accurate Air Serbia Split Office email ID beforehand.

  • By writing mail to this airline’s office, explain the ongoing concern or complaint.
  • Mention the passenger-related details i.e. name, telephone number, booking number, etc.
  • Attach documents if any that are associated with the complaint.
  • Send the mail and wait for the official’s reply.

Method 3: Visit the Split Office

Offline modes are effective to file a complaint with the Split office of Air Serbia. Before visiting this office, one should determine the operating hours of this body.

  • Approach an executive after reaching the Air Serbia Split office address.
  • Share the issue or unpleasant travel experience.
  • Provide the official with detailed information.
  • Give him/her the supportive document, if any, to further explain the complaint.
  • After this, the Air Serbia agent will give the right solution.

Reporting a complaint is an effortless process with Air Serbia. However, flyers should keep a check on the complaint’s status as well. For this, one can visit the Split office or simply call the concerned department. Flyers can also use the same modes to provide the airline’s office with their suggestions/ideas and feedback regarding flight services.

Services and Information Offered by Split Office of Air Serbia

The Split office of Air Serbia is capable of providing several travel facilities to the fliers. Right from assistance in bookings to availing of special care at the airport or in-flight, a flier can trust this office team.

Here are the facilities and information that this airline’s office offers to its fliers:

Check-in optionsTraveling with petsKids traveling alone
Fares Frequent flyer programVisa and immigration
Destination networkSpecial careFlight passes
Flight scheduleLoyalty program point redemptionAffiliate program
Managing bookingsBusiness classCharter flights
Priority servicesBaggage servicesGroup travel
Ancillary bundlesSeat reservationsSeat changes or upgrades
RefundsOnline flight bookingPriority services

Location and Directions to Reach the Air Serbia Split Office

One should use the Air Serbia Split Office map to conveniently find the route of this body. This map is also helpful when it comes to knowing the right directions to reach this office address from several locations. One can utilize this tool to identify the ideal transportation mode to cover the distance in less time.

An apt team is functional at the Air Serbia Split Office. This is a reliable body to explore the services that this carrier provides. Fliers, therefore, have to face no challenges in their current/upcoming journey. They can easily contact the officials to improve their experiences by resolving their concerns.

FAQs

Where is the Air Serbia Split Office situated?

The Air Serbia Office in the Split is situated at the address Cesta Dr. Franje Tuđmana 1270, 21217, Kaštel Štafilić, Croatia.

How to report complaints to the Air Serbia Split Office?

To share a concern or lodge a complaint to the Split office of Air Serbia, one can write to guest.support@airserbia.com..

What is the Air Serbia Split Office phone number?

To get in touch with the Air Serbia agents in the Split Office, the telephone number is 33 1 78 900 459.